IPFW Home
About UsTitle Photo

Mission and Values

The IPFW Physical Plant is committed to quality competitive service. Our mission is to anticipate and provide the physical environment, which enables IPFW to achieve its objectives in instruction, research, and public services.

Values

As a customer service organization, the support of our customer is critical to our success. How we accomplish our mission is as important as the mission itself. Fundamental to the operation of the Physical Plant are these basic values:

  • Our people are the source of our strength. They provide our reputation and vitality. Involvement and teamwork are our core human values. Trust and respect are essential to these values.

  • Our commitment to customer service is the focus of everything we do. Our work must be done with our customers in mind. We strive to make contact with the Physical Plant a pleasant experience.

  • Integrity is never compromised. The conduct of our Department must be pursued in a manner that is socially responsible and commands respect for its integrity and for its positive contributions. Our doors are open to men and women alike without discrimination and without regard to ethnic origin, gender, or personal beliefs.

  • Our service is the end result of our efforts. Our services are a reflection of how we are viewed.

  • We continuously strive to improve the quality of our products and services. Customer satisfaction, value, and safety, within the boundaries of our resources, are our primary goals.

  • Our public trust is the effective use of the taxpayer's investment.

  • Suppliers are our partners. We must maintain mutually beneficial relationships with them.

Customer Services

The Building Services Group provides custodial services for academic and administrative buildings and Integrated Solid Waste (trash and recycling) services campus-wide.

Special Events helps schedule and reserve non-academic activities or events on campus.

Customer Service also handles:

  • Insurance
  • Dispatch/Reception/Keys
  • Stores & Procurement

Design and Construction

Design and Construction Services provides architectural, interior and engineering design services; construction management; and project estimating. Any physical changes to property owned or leased by the University must be performed by or in cooperation with the Physical Plant. Bidding or contracting work done by an outside contractor also requires prior Physical Plant review and approval.

Streets and Maps

The Physical Plant has many updated maps available on the web. Utility Maps are available upon request.

Transportation Services

Transportation Services provides vehicle rental and leasing, passenger bus service, and full service maintenance and repair shop. Vehicles are typically rented by faculty and staff, but student rental is available under certain circumstances. Check Vehicles and Transportation for more details.

Landscape Design and Outdoor Services

The Physical Plant Landscape Architect and the Grounds Department are dedicated to the designing and providing a safe, functional and aesthetically-pleasing exterior environment for the students, faculty, staff and visitors to the University.

Operations Management

Operations and Maintenance provides services for the operations and maintenance of all buildings, structures, and infrastructure located on the Main Campus, West Campus, East Campus, and Northeast Campus. Operations also does maintenance work for auxiliaries on campus when authorized personnel submit a work request.

Procurement and contract management responsibility is provided for all utilities, including electric, natural gas, water and sewer.

Top