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Feedback

Please fill out the following Physical Plant Customer Service Survey. All fields are optional.

Tell us how to get in touch with you:

Name:

Department:

E-mail Address:

Campus Mail Address:

What kind of comment would you like to send?

Praise Problem Suggestion Complaint

Choose the Physical Plant department about which you would like to comment:

Other:

Enter your comments in the space below:

Please complete the questions below and select rating:

1. How would you rate us in being courteous, informative, and accommodating in regards to your request?

Excellent

Satisfactory

Only Average

Unsatisfactory

Poor

2. Did we treat you like an important customer?

Yes No

3. How would you rate our professional service?

Excellent

Satisfactory

Only Average

Unsatisfactory

Poor

4. Did we meet your expectations for quality?

Yes No

5. Was the job done properly and to your satistfaction?

Yes No

6. Did we respond to and complete your service request in a timely manner?

Yes No

7. Was our employee pleasant and demonstrate a willingness to offer assistance?

Yes No

8. Were you informed if there was a problem with your service request?

Yes No

9. Were you informed of applicable regulatory issues?

Yes No

10. How would you rate the Physical Plant web site as a whole?

Excellent

Satisfactory

Only Average

Unsatisfactory

Poor

11. How would you rate our web site's On-Line-Forms as to ease of navigation?

Excellent

Satisfactory

Only Average

Unsatisfactory

Poor

Please contact me as soon as possible regarding this matter.