Please fill out the following Physical Plant Customer Service Survey. All fields are optional.
Name:
Department:
E-mail Address:
Campus Mail Address:
Praise Problem Suggestion Complaint
A. OPERATIONS B. MAINTENANCE C. BUILDING SERVICES D. GROUNDS E. SERVICE CONTROL CENTER OFFICE F. UNIVERSITY POLICE DEPT. G. RADIOLOGICAL AND ENVIRONMENTAL MANAGEMENT H. PHYSICAL PLANT DEPT. AS A WHOLE Other:
1. How would you rate us in being courteous, informative, and accommodating in regards to your request?
Excellent
Satisfactory
Only Average
Unsatisfactory
Poor
2. Did we treat you like an important customer?
Yes No
3. How would you rate our professional service?
4. Did we meet your expectations for quality?
5. Was the job done properly and to your satistfaction?
6. Did we respond to and complete your service request in a timely manner?
7. Was our employee pleasant and demonstrate a willingness to offer assistance?
8. Were you informed if there was a problem with your service request?
9. Were you informed of applicable regulatory issues?
10. How would you rate the Physical Plant web site as a whole?
11. How would you rate our web site's On-Line-Forms as to ease of navigation?
Please contact me as soon as possible regarding this matter.